Interactive Kiosk Market - Forecast(2021 - 2026)
Interactive Kiosk Market Overview
The global Interactive Kiosk Market is estimated to surpass $35.8 billion mark by 2026 growing at an estimated CAGR of more than 6.4% during the forecast period 2021 to 2026. Interactive Kiosks are computer devices designed to help people in performing specific tasks and services on their own like paying bills, buying tickets, bank transactions and others. It’s a standalone device in a public place used for contributing information or for any kind of promotional purpose, often incorporating an interactive display on screens. Interactive kiosks market has a cut-throat competition for the big players in the market with its huge demand from various industries like Entertainment, Hospitality, banking and other industries.. They enhance the user experience to make services hassle free and matters of seconds which are of paramount importance to the comfort level of consumers. Data security is a key feature of kiosks which is driving the demand of Interactive Kiosk market.
Interactive Kiosk Market Report Coverage
The report: “Interactive Kiosk Market– Forecast (2021-2026)”, by IndustryARC covers an in-depth analysis of the following segments of the Interactive Kiosk Market.
By Type: Bank Kiosks, Internet Kiosks, Information Kiosks, Production Promotion Kiosks, Self Service Kiosks, Vending Kiosks and Others
By Usage: Checkin-Checkout, Advertising, Navigation, Recruitment, Photos, Inventory Management, Employee Information, Reservations, Ticket Printing, Patient Service, Bill Payments, Food Ordering, Registration and Identification and Others
By Location: Indoor, Outdoor
By End Use Industry: Hospitality, Financial Services, Retail, Medical, Transportation, Education, Government and others
By Geography - North America (U.S, Canada, Mexico), South America(Brazil, Argentina and others), Europe (Germany, UK, France, Italy, Spain, Russia and Others), APAC(China, Japan India, SK, Aus and Others), and RoW (Middle east and Africa).
Key Takeaways
- With the usage of Interactive Kiosks in retail practices to enhance customer experience and analyzing public behavior are playing a significant role in driving the market. It has a various advantages like efficiency of sales, reduced transaction time, improved interaction, enhanced service are driving the market.
- Security related applications and development in retail and entertainment industries are the major divers of the market. Kiosks helps various industries to save time, and to increase the number of users that approach at a time as it gives effective information in less time is further driving the market.
- Technological advancements such as Near-Field Communication (NFC) and Radio Frequency Identification (RFID) in the field of digital payment and security applications have also contributed to the expansion of applications and the use of Interactive Kiosks.
Interactive Kiosk Market Segment Analysis - By Usage
Food ordering held the largest share in the Interactive Kiosk market in 2020 and is growing at a CAGR of 9.21% during the forecast period. Self-ordering kiosks are constantly gaining traction in the transformation of the way orders are delivered in fast-service restaurants with a high footprint. Popular fast-food restaurants such as McDonald's, KFC, and Pizza Hut have already embarked on the most ambitious transition, integrating a range of emerging technology and ground-breaking cashless payment service concepts. The COIVD-19 pandemic has further unlatched doors for self-ordering kiosks in the food ordering application. Ticketing printing Interactive Kiosk are commonly used in travel, theme parks and film theatres. Ticketing Interactive Kiosk offers the end user the ease of printing their tickets. Ticketing Interactive Kiosk uses modern and it combines with any configuration, whether they are put outdoors in the open or inside the premises, helps to improve customer service.
Interactive Kiosk Market Segment Analysis - By End Use Industry
The Retail sector held the largest share in the Interactive Kiosk market and is anticipated to grow at a CAGR of 7.28% through the forecast period. As they provide information and advertise the offerings to shoppers without the need for actual entry of shoppers into the retail stores, the demand for kiosks for retail applications is increasing. It also helps the attention of consumers to be attracted to in-store product details and promotional displays of goods and services. Whereas, the growing shopping malls in emerging country also drive the market growth. Checking-in/check-out at hotels take too much time on front desks. So, Interactive Kiosks are the best working alternative to save time during the check-ins and check-outs. Interactive Kiosks at hotels or resorts provide access to onsite dining and room service menus and ordering, salon reservations, local car rental services, all at a touch of a button. This results in increased customer satisfaction by allowing guests to access concierge functions.
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